Business Problem
The client specializes in finished product testing, which requires a quick turnaround time for test results to allow their customers to commercialize products. One site was experiencing significant turnover of the existing employee population, which led to a decline in employee morale, increased attrition rate, and impacted their ability to deliver test results to their clients in a timely manner.
- Struggled to meet hiring needs and had positions open for 180+ days which impacted overall all business operations and ability to meet business objectives as a GMP finished product testing laboratory.
- Client’s Orange County location faced significant delays in filling open roles resulting in internal staff members experiencing burnout, a decline in employee morale, and an increase in attrition as employees resigned.
- The internal recruiting resources faced a significant limitation in their capacity to quickly deliver qualified candidates.
- They were not receiving candidates with the necessary experience and qualifications from outsourced suppliers.